Poles are some of the most dissatisfied employees with their jobs. The most satisfied are workers from Belgium and Norway. Job satisfaction, willingness to recommend their employer to others and likelihood to change jobs in the near future create the “global happiness indicator” of employees, which the consulting firm Universum has developed based on a survey conducted among more than 250 thousand specialists in 55 countries, including Poland.In terms of industries, lawyers, specialists in aerospace, defense and science are considered to be the happiest by the authors of the report. Retail trade has the worst opinion. Industrial production, tourism and the media are also among the unlucky sectors.
Encouragement to mobility
Belgium, Norway and Costa Rica are the countries which open the list of the most fortunate specialists. These are the countries in which the majority of survey participants indicated satisfaction with their work, has a good opinion about their business and is not interested in leaving the job for another employer.
Such loyal and stable employees, determined by Universum experts as “fulfilled”, dominate also in other countries in the top ten, with Russia at the 10th spot. What is interesting, Greece is also included, which can be associated with the effects of the crisis. The work there has become so precious that the fact of simply having it is the reason for an employee to be happy.
The report has put Polish professionals – along with the British, Italians and Irish in the “seeking” group. It is one of the two groups of employees which are the biggest challenge for employers. Its representatives are dissatisfied with their work, resulting in, among others, reluctance to recommend their company to friends. These employees are highly motivated to change jobs.
This also can be seen in the study, which an employment agency Randstad conducts. It shows that Poles are among the most mobile workers in Europe. 27 percent of participants from the latest autumn edition of the Labour Market Monitor declared to have changed jobs during the last few months – higher percentage of these declarations was found only in the UK and Italy. In these countries, employee happiness indicator is at a similarly low level as in Poland.
The proportion of subjects who have changed jobs due to dissatisfaction with the employer has increased in our country from 9 to 16 percent.
The high cost of recruitment and hiring new employees mean that companies must pay more attention to customer satisfaction and commitment of the staff – emphasise the authors of the study, noting that belief in the ease of finding a new job increases openness to change jobs.
In the US, where employees are satisfied with their work, but not very loyal, almost one out of two workers estimates that he or she would find a comparable job within six months. In Poland 70 percent surveyed by Randstad are of the same opinion.
Business psychologist Krzysztof Kosy notes, however, that when comparing the views of employees from different countries, it is necessary to remember about cultural differences, tendency of Poles to complain and a general critical assessment of the situation despite the high level of happiness and satisfaction with themselves which have been shown in Social Diagnosis 2015.
Values such as family and relationships with loved ones are important for Poles. We should not expect that the work will give us a sense of happiness, because we consider it rather as a means to an end, not as a main goal in life – says the psychologist.
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